The USO Northwest's Center at the SeaTac International Airport provides military and their families with 24/7/365 travel assistance and access to all the comforts of home. Hot food, snacks, a TV lounge to rest and relax, a shower, free Internet access and other great amenities are found here. Each month the USONW SeaTac Center serves thousands of service members, their families, reservists and retired military. The USO SeaTac Center is located outside security, above Delta Air Lines ticketing counters, on the Mezzanine Level.
Unfortunately, we have outgrown our 3,400 sq ft. center. In winter 2014, we will be moving into our new 7,500 sq ft. USO SeaTac Center just down the hall, but we can't build the new center alone. Help us complete our new home for our military personnel by puchasing a 4x8in ($250) or a 8x8in ($450) brick. Click here.
To become a volunteer, fill out the application available here. After the initial screening process you may be asked to come in for an interview and orientation. We will then schedule you for training and get you acclimated to our amazing team.
|Meals and snack bar||XBoxes|
|Bunk room||Family room|
|Shower||Open for Homecomings and Deployments|
|Theater area with a TV||Library and writing supplies|
|Computers with free Internet access|
USONW SeaTac International Airport Center
Main Terminal, 2nd Floor
SeaTac International Airport
Seattle, WA 98158
17801 International Blvd, PMB #313
Seattle, WA 98158
Office phone: 206.246.1908
USONW SeaTac Center Manager
Office phone: 206.246.1908 x2
Air Mobility Command (AMC)
Office phone: 253.982.0555 / 0556
AMC Fax: 253.982.0557
Frequently Asked Questions
1. Who is allowed to enter and use the SeaTac USO?
All active duty military and their dependents may enter with a current military I.D. Also, unaccompanied minors (16 and over) with proper I.D. and itinerary/boarding pass may use the center. On a space available basis we can allow the following with an itinerary or boarding pass:
Retirees and dependents, Disabled vets with 100% rating, ROTC, Recruits (with I.D.), Guard/Reserve, Active duty foreign military
DoD employees, “Friends of the USO” (airport security, TSA, airlines, etc)
2. What is your unaccompanied minor policy?
Unaccompanied dependent minors (ages 16 and over) are allowed entrance to the center with a current dependent I.D. and boarding pass/itinerary. The volunteer on-duty may contact the dependent’s parent if there is a question to the authenticity of the child’s travel.
3. Who is NOT allowed to enter and use the SeaTac USO?
Veterans with less than 20 years of service, anyone with an expired military I.D. card, and guests accompanying the active duty member/dependent without identification are also not granted entry. For the safety of guests and volunteers, ANY UNRULY OR INTOXICATED PEOPLE ARE FORBIDDEN.
4. What does “space available” mean?
Our Center will see, on average, 1,200 guests each week. During our “flight nights” we get very busy. Our peak hours on flight nights are from 8:00 pm until 2:30 am the following morning and the Center is usually at max capacity. We kindly ask visitors respect our space available policy as the active duty military and their dependents are our chartered target audience.
5. Are there special circumstances when a non-military identification card holder may be allowed entry?
There are certain times the Center Manager may allow entry into the Center. For example, if a family is waiting for their active military member child to return from overseas, the manager may grant access. Please make prior arrangements for scenarios like this or other by e-mailing the manager at firstname.lastname@example.org.
6. What is your policy on pets?
Because we prepare and serve food, public health does not allow us to keep pets, kenneled or not, inside of the center. Please be understanding to our volunteers with this policy.
7. Can bunks be reserved before arrival?
We have 12 beds available for our guests but they are on a first-come, first served basis. We cannot allow for reservations. Only those 18 years old and over may enter the bunk room. For safety purposes, only one person per bed is allowed.
8. What is your policy for your luggage room?
We ask you check your luggage upon entry to the center for fire safety reasons. Once checked you may feel free to roam the port or even go off-site to enjoy the local area. We cannot, however, allow guests to leave their luggage overnight unaccompanied. For other questions concerning this policy, please e-mail the manager at email@example.com.
9. Do you provide financial assistance to pay for a shuttle to one of the local military bases?
We are not capable of providing financial assistance. Any active duty military member or dependent will be given the contact information to their gaining unit or to their respective military benevolent organizations (AER, AF Aid, NMCRS, or CGMA).